How can I add an exception to my firewall for AirServer? - Firewall configuration

Last Updated: Mar 11, 2019 03:28PM UTC

You may have to configure your firewall to allow AirServer to receive incoming networking traffic. In order to achieve this, you should make a firewall exception for AirServer within your firewall settings. Also ensure the same is done on any secondary firewalls your computer may have (MacOS firewall or Windows Defender). Below are some guides to help configure the firewall settings within some of the most common firewall software.

If your firewall is not listed below, please contact the maker of that firewall software for the proper procedure. If your firewall came with an instruction manual, the instructions may be detailed there.

Norton 360
  1. Double click the Norton 360 icon in your system tray.
  2. Go into Settings.
  3. Choose "Virus and Spyware Protection."
  4. Click the file exclusions tab.
  5. Add an exclusion for AirServer.exe
McAfee Security Center
  1. Double-click the task bar icon to open SecurityCenter.
  2. Click Advanced Menu (bottom).
  3. Click Configure (left).
  4. Click Internet & Network (top Left).
  5. Click Advanced (right).
  6. Click Program Permissions (left).
  7. Add permissions for AirServer.exe
  1. Open the Kaspersky application.
  2. Click the Settings button.
  3. In the left part of the Settings window, go to the Advanced Settings tab.
  4. In the left part of the Settings window, select "Threats and Exclusions."
  5. In the right part of the settings window, click the Settings button in the Exclusions section.
  6. In the Trusted Zone window, go to the Trusted applications tab.
  7. In the Trusted Zone window, click the Add button.
  8. Find and select AirServer.exe from the applications list or browse for it.
  9. In the open window, Exclusions for Application, select the settings for the trusted application and give AirServer permissions to send and receive traffic.
  10. Click on the OK button in the Exclusions for Application Window.
  11. Click on the OK button in the Trusted Zone window.
  12. Click the OK button in the Settings Window.
  13. Close the Kaspersky application window.

Symantec Endpoint Protection
  1. You will want to use an Application Trigger for AirServer.exe
  2. Visit page 122 of this guide for instructions on setting up an application trigger:

AVG Internet Security
  1. Double-click the AVG icon on your desktop to open the AVG antivirus.
  2. Click the Menu icon in the top right corner and select Settings.
  3. Make sure that the General tab is selected from the left panel, then click the downward facing arrow next to Exceptions to expand the section.
  4. Select the File paths tab.
  5. Press Browse and go to the file path for AirServer.exe
  6. Click Add.

Avast Premier or Avast Internet Security
  1. Open the Avast software and select Protection in the left menu.
  2. Choose Firewall
  3. Click on Applications Settings at the bottom of the window
  4. Click on New Group and name it AirServer
  5. Click on New Application Rule and select AirServer
  6. Locate and add AirServer.exe (default location is C:/Program Files/App Dynamic/AirServer)
  7. Make sure to allow all connections for AirServer.exe