It is possible to renew your license key for Surface Hub.

In order to do so, you must create a purchase order form, scan it & add it as an attachment to a new support ticket. We cannot accept text in an email or support ticket as a valid order, nor can we accept a quote downloaded from our own website as a purchase order document. It must be an actual purchase order form.

Please make sure the purchase order document includes the following details otherwise we will not be able to process it:

  • End-user name and email address to use for the license registration
  • The existing activation code
  • The duration of the new subscription (1-, 2- or 3-year license)
  • Your purchase order number or reference number
  • Your billing information (make sure to include a VAT number if required)
  • Your choice of payment method. We accept credit card, PayPal or wire transfer. We no longer accept cheques as a payment method.