Purchasing

Can I send a purchase order from my school or business?
Yes, we do accept Purchase Orders if you wish to order more than 8 licenses. If you need to order fewer than 8 licenses, please purchase the licenses direct...
Fri, 7 Jun, 2019 at 11:00 AM
Can you send me a quote?
If you would like a quote, you can download one through our download page. Follow these steps: Visit https://www.airserver.com/download Click the Buy Now...
Tue, 25 Jun, 2019 at 3:53 PM
Will Value Added Tax (VAT) be added to purchase?
Per the 1st of January 2015, the new EU Value Added Tax directive has gone into force. The most salient change is that all purchases of (automated) digit...
Fri, 7 Jun, 2019 at 11:00 AM
Do you offer discounts for purchasing in bulk?
Yes, we do offer discounted prices if you purchase Education or Business licenses in bulk. If can download a quote, with the bulk pricing, through the dow...
Fri, 7 Jun, 2019 at 11:00 AM
Can I add more licenses to my existing account / activation code?
Yes, you are able to add licenses to your existing account and activation code. Just be sure to purchase the new licenses with the same email address or acc...
Fri, 7 Jun, 2019 at 11:00 AM
What is the refund policy?
Refund requests are only accepted if they are sent within 7 days of the purchase date. If you wish to request a refund for any reason within that time per...
Fri, 7 Jun, 2019 at 11:00 AM
Do you accept other methods of payment?
Yes. If you order at least 8 licenses, we can accept payment by check. If you order at least 10 licenses, we can accept payment by bank transfer. See info...
Fri, 7 Jun, 2019 at 11:00 AM
I need a W9 Form. Where can I get this from?
W9 forms can only be filled out by companies that operate in the USA. As we are not located in the USA, there is a different form that you need from us, whi...
Fri, 7 Jun, 2019 at 11:00 AM