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Purchasing & billing

Where can I find App Dynamic/AirServer's billing information?
Updated on Thu, 26 Sep, 2019 at 11:09 AM
Please find our billing information below: App Dynamic ehf. Smáratorg 3 201 Kópavogur Iceland VAT number: 110092
Can I buy AirServer with a purchase order from my school or business?
Updated on Tue, 14 Jan, 2020 at 3:44 PM
Yes, we do accept purchase orders if you wish to order more than 10 licenses. If you need to order fewer than 10 licenses, please purchase the licenses dire...
Can I add more licenses to my existing account / activation code?
Updated on Thu, 5 Sep, 2019 at 9:58 AM
Yes, you are able to add licenses to your existing account and activation code.  In order to do so, be sure to purchase the new licenses with the same e...
What is the refund policy and how can I get a refund?
Updated on Wed, 28 Aug, 2019 at 9:19 AM
I would like a refund for AirServer Universal, AirServer Windows 10 Desktop Edition, AirServer for Mac or AirServer for Surface Hub: Refund requests are...
How can I extend or renew my AirServer for Surface Hub license?
Updated on Tue, 14 Jan, 2020 at 3:46 PM
It is possible to renew your license key for Surface Hub. In order to do so, you must create a purchase order form, scan it & add it as an attachmen...
Do you offer discounts for purchasing in bulk?
Updated on Fri, 7 Jun, 2019 at 11:00 AM
Yes, we do offer discounted prices if you purchase Education or Business licenses in bulk. If can download a quote, with the bulk pricing, through the dow...
Do you accept methods of payment other than credit card or PayPal?
Updated on Tue, 14 Jan, 2020 at 3:46 PM
Yes. If you order at least 10 licenses, we can accept payment by bank transfer. We no longer accept cheques as a payment method. See information on send...
How can I get a quote?
Updated on Thu, 26 Sep, 2019 at 3:47 PM
If you would like a quote, you can download one through our download page. Follow these steps: Visit https://www.airserver.com/download Click the Buy Now...
I need a W9 or W-8BEN form. Where can I get this from?
Updated on Thu, 16 Jan, 2020 at 3:21 PM
W9 forms can only be filled out by companies that operate in the USA. As we are not located in the USA but in Iceland, there is a different form that you ne...
Will Value Added Tax (VAT) be added to purchase?
Updated on Fri, 7 Jun, 2019 at 11:00 AM
Per the 1st of January 2015, the new EU Value Added Tax directive has gone into force. The most salient change is that all purchases of (automated) digit...
I am located in China & I am unable to purchase AirServer
Updated on Wed, 18 Sep, 2019 at 5:24 PM
We have noticed that our payment gateway is not being displayed on computers which are located in China.    The only workaround we are aware of to bypass ...