Troubleshooting
How do I update my device to the latest firmware version?
Updated on Wed, 16 Apr, 2025 at 11:04 AM
The default settings for the AirServer Connect include automatic updates. The device then checks for updates 10 minutes after startup and every 24 hours aft...
How can I reset my AirServer Connect hardware?
Updated on Wed, 16 Nov, 2022 at 11:45 AM
TABLE OF CONTENTS Introduction New User Interface: Classic User Interface: Introduction There are a few methods available to reset the settings o...
Troubleshooting Miracast on AirServer Connect
Updated on Thu, 9 Jul, 2026 at 3:57 PM
TABLE OF CONTENTS What is Miracast? How Miracast works on AirServer Connect Before troubleshooting How to check which Miracast mode your session is usi...
How can I get AirServer Connect to automatically power on after a power failure?
Updated on Wed, 26 Nov, 2025 at 3:53 PM
All AirServer Connect devices have this functionality enabled by default, so that the device automatically boots up when it receives power. This setting ca...
When connected to the hotspot, I am unable to see AirServer as a Miracast destination
Updated on Wed, 27 Jan, 2021 at 10:48 AM
We have identified a problem with certain Android devices and computers with older wireless adapters (eg. Marvell AVASTAR 350N which is used in Microsoft Su...
How to enable the AirServer Connect API
Updated on Fri, 10 Jul, 2026 at 9:52 AM
AirServer Connect provides an API that lets you integrate the device with your own applications and services. Typical use cases include: Remotely managin...
How to check if a Windows PC supports Miracast
Updated on Thu, 9 Jul, 2026 at 3:05 PM
Not every Windows PC has full Miracast support, even recent models. Miracast requires specific capabilities in both the Wi-Fi driver and the graphics driver...