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... Connect 4K UHD Hardware Solution

AirServer Connect 4K UHD - User Guide
Attached to this support article you can find the complete manual for AirServer Connect 4K UHD hardware solution. For networking information, please ref...
Tue, 8 Oct, 2019 at 11:17 AM
AirServer Connect 4K UHD - Network Information Guide
Attached to this article, you can find our network information guide.  This guide will go through the features available on the AirServer Connect,...
Thu, 10 Oct, 2019 at 11:56 AM
AirServer Connect 4K UHD - Specifications Sheet
Attached you can find the AirServer Connect 4K UHD specifications sheet.
Wed, 18 Sep, 2019 at 5:22 PM
What ports & Bonjour services are used by AirServer Connect 4K UHD?
Below you can find a table of ports being used by AirServer Connect 4K UHD. InboundOutbound TCPUDPTCPUDPAll Protocols32768-610005353, 32768-6100032768-6...
Thu, 10 Oct, 2019 at 11:14 AM
I locked myself out of the Remote Management & On-screen Settings. How can I reset AirServer Connect 4K UHD?
In the Remote Management, under Personalisation, it is possible to hide the Settings Menu from the on-screen interface (On-screen Display Settings). If the...
Thu, 10 Oct, 2019 at 11:13 AM
What USB WiFi dongles are supported for use with AirServer Connect 4K UHD?
Starting with version 2.6, we support a selection of USB WiFi dongles for use with AirServer Connect 4K UHD allowing you to connect it to your wireless netw...
Wed, 18 Sep, 2019 at 3:47 PM
After updating to 2.5, (some) devices are unable to see the built-in hotspot or use Miracast
When version 2.5 of the AirServer Connect 4K UHD software was released, we switched the Wi-Fi adapter to also function on 5GHz channels, rather than just 2....
Tue, 3 Sep, 2019 at 10:45 AM
I configured Miracast to request an on-screen PIN but my device connects without a PIN showing
Infracast PIN support was added in version 2.4.3 for AirServer Connect 4K UHD. Unfortunately, this feature only works with devices running Windows 10 buil...
Fri, 7 Jun, 2019 at 11:00 AM
Can I allow internet connectivity on the guest hotspot without allowing LAN access?
It is possible to configure the hotspot of AirServer Connect to prevent LAN access while still allowing connected devices to access the internet (Internet O...
Fri, 7 Jun, 2019 at 11:00 AM
Can I change the name of the built-in hotspot or remove DIRECT- from the name?
It's only possible to change the friendly name in the settings. The WiFi hotspot can not be completely renamed to an SSID of your choice. This is d...
Wed, 4 Sep, 2019 at 10:27 AM
When connected to the hotspot, I am unable to see AirServer as a Miracast destination
We have identified a problem with certain older wireless adapters (eg. Marvell AVASTAR 350N which is used in Microsoft Surface Pro 1 and 2) which prevents y...
Wed, 21 Aug, 2019 at 10:17 AM
When I am (dis)connecting AirServer Connect 4K UHD to a wireless network, mirroring freezes for a few seconds
When you are establishing or disconnecting a wireless network connection (supported as of v2.6) with AirServer Connect 4K UHD, the software will shortly res...
Tue, 3 Sep, 2019 at 10:41 AM
How can I get AirServer Connect to automatically power on after a power failure?
All AirServer Connect 4K UHD units that were shipped after March 2019, have this functionality enabled by default. If your unit was shipped before March ...
Fri, 7 Jun, 2019 at 11:00 AM
After version 2.6, I am unable to see the remote web management page for AirServer Connect 4K UHD
If you are unable to see the new remote web management interface, which was launched in version 2.6, it's likely you might have disabled certain visual...
Thu, 5 Sep, 2019 at 3:28 PM
My screen is capable of displaying 4K 60Hz but only displays 4K 30Hz. What can I do?
There can be several causes for your display not running at 4K 60Hz: Make sure you are using a capable high-speed HDMI cable (minimum HDMI 2.0). Make sur...
Wed, 18 Sep, 2019 at 5:32 PM