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Connect 4K UHD

AirServer Connect 4K UHD - User Guide
Updated on Tue, 8 Oct, 2019 at 11:17 AM
Attached to this support article you can find the complete manual for AirServer Connect 4K UHD hardware solution. For networking information, please ref...
AirServer Connect 4K UHD - Network Information Guide
Updated on Fri, 10 Jul, 2020 at 1:54 PM
Attached to this article, you can find our network information guide.  This guide will go through the features available on the AirServer Connect,...
AirServer Connect 4K UHD - Specifications Sheet
Updated on Wed, 18 Sep, 2019 at 5:22 PM
Attached you can find the AirServer Connect 4K UHD specifications sheet.
What ports & Bonjour services are used by AirServer Connect 4K UHD?
Updated on Mon, 13 Jul, 2020 at 2:59 PM
Below you can find a table of ports being used by AirServer Connect 4K UHD. Inbound Outbound TCP UDP TCP UDP All Protocols 32768-61000 535...
What is Moderator Mode and how does it work?
Updated on Tue, 17 Mar, 2020 at 11:41 AM
Moderator Mode is a new feature which was added in version 2.7 of the AirServer Connect 4K UHD firmware. It's exclusive to AirServer Connect 4K UHD. Mo...
What is the Remote Management and how do I enable it?
Updated on Tue, 24 Mar, 2020 at 12:11 PM
AirServer Connect can be configured remotely via a web browser when the Remote Management is enabled in the Remote Management section of the on-screen Sett...
I locked myself out of the Remote Management & On-screen Settings. How can I reset AirServer Connect 4K UHD?
Updated on Wed, 24 Jun, 2020 at 3:05 PM
In the Remote Management, under Personalisation, it is possible to hide the Settings Menu from the on-screen interface (On-screen Display Settings). If the...
What USB WiFi dongles are supported for use with AirServer Connect 4K UHD?
Updated on Thu, 9 Jul, 2020 at 2:50 PM
Starting with version 2.6, we support a selection of USB WiFi dongles for use with AirServer Connect 4K UHD allowing you to connect it to your wireless netw...
Some devices are unable to see the built-in hotspot or use Miracast
Updated on Tue, 14 Jan, 2020 at 10:03 AM
Your AirServer Connect Wi-Fi adapter might be set to function on the higher range of 5GHz channels (149-161), rather than just the lower range of 5GHz chann...
I configured Miracast to request an on-screen PIN but my device connects without a PIN showing
Updated on Fri, 7 Jun, 2019 at 11:00 AM
Infracast PIN support was added in version 2.4.3 for AirServer Connect 4K UHD. Unfortunately, this feature only works with devices running Windows 10 buil...
Can I allow internet connectivity on the guest hotspot without allowing LAN access?
Updated on Tue, 24 Mar, 2020 at 12:12 PM
It is possible to configure the hotspot of AirServer Connect to prevent LAN access while still allowing connected devices to access the internet (Internet O...
Can I change the name of the built-in hotspot or remove DIRECT- from the name?
Updated on Wed, 4 Sep, 2019 at 10:27 AM
It's only possible to change the friendly name in the settings. The WiFi hotspot can not be completely renamed to an SSID of your choice. This is d...
When connected to the hotspot, I am unable to see AirServer as a Miracast destination
Updated on Wed, 21 Aug, 2019 at 10:17 AM
We have identified a problem with certain older wireless adapters (eg. Marvell AVASTAR 350N which is used in Microsoft Surface Pro 1 and 2) which prevents y...
When I am (dis)connecting AirServer Connect 4K UHD to a wireless network, mirroring freezes for a few seconds
Updated on Tue, 3 Sep, 2019 at 10:41 AM
When you are establishing or disconnecting a wireless network connection (supported as of v2.6) with AirServer Connect 4K UHD, the software will shortly res...
How can I get AirServer Connect to automatically power on after a power failure?
Updated on Fri, 7 Jun, 2019 at 11:00 AM
All AirServer Connect 4K UHD units that were shipped after March 2019, have this functionality enabled by default. If your unit was shipped before March ...
My screen is capable of displaying 4K 60Hz but only displays 4K 30Hz. What can I do?
Updated on Wed, 18 Sep, 2019 at 5:32 PM
There can be several causes for your display not running at 4K 60Hz: Make sure you are using a capable high-speed HDMI cable (minimum HDMI 2.0). Make sur...
After version 2.6, I am unable to see the remote web management page for AirServer Connect 4K UHD
Updated on Thu, 5 Sep, 2019 at 3:28 PM
If you are unable to see the new remote web management interface, which was launched in version 2.6, it's likely you might have disabled certain visual...
Can I connect to a user-authenticated proxy server on AirServer Connect 4K UHD?
Updated on Tue, 1 Sep, 2020 at 1:53 PM
Yes, it's possible to use a user-authenticated proxy server with AirServer Connect 4K UHD. You can do so by entering the following syntax in the proxy ...