AirServer Connect hardware
Cloud Management - Administrator Guide
Updated on Tue, 28 Dec, 2021 at 2:55 PM
Table of Contents Introduction Sign-up and Login Overview Screen User Management Roles Users Attach a Device to Cloud Device Settings Editing...
AirServer Connect hardware - Network and Security Information
Updated on Mon, 13 Feb, 2023 at 2:49 PM
Table of Contents Introduction AirServer Connect Network Connectivity Screen Mirroring Protocols AirPlay Google Cast Google Cast screen mirroring Ca...
What are the different versions of AirServer Connect hardware?
Updated on Mon, 27 Sep, 2021 at 11:34 AM
Announced in August 2021, the AirServer Connect 2 replaces the AirServer Connect 4K UHD. What is the difference? Both devices have the same performa...
AirServer Connect 2 - Digital Signage and custom backgrounds
Updated on Tue, 24 Oct, 2023 at 10:50 AM
AirServer Connect 2 brings new background options for the on-screen user interface that can be selected from Device Management. This allows you to show your...
AirServer Connect - Setup Guide
Updated on Tue, 19 Nov, 2024 at 2:34 PM
This guide will go through the setup of the AirServer Connect device for the first time. Quick setup Turn on AirServer Connect device by pressing th...
Can I connect a USB camera to my device and share it with a web conferencing application?
Updated on Fri, 22 Apr, 2022 at 3:59 PM
TABLE OF CONTENTS How do I enable a camera on AirServer Connect? How can I share the camera Session on a web-conferencing application? Yes, this new...
AirServer Connect 4K UHD - User Guide
Updated on Mon, 27 Sep, 2021 at 10:04 AM
Attached to this support article you can find the complete manual for AirServer Connect 4K UHD hardware solution. For networking information, please ref...
What ports & Bonjour services are used by AirServer Connect hardware?
Updated on Tue, 5 Oct, 2021 at 1:04 PM
Below you can find a table of ports being used by AirServer Connect hardware. Port information Inbound Outbound TCP UDP TCP UDP All Protoco...
What is Moderator Mode and how does it work?
Updated on Mon, 27 Sep, 2021 at 1:16 PM
Note: These instructions are for the older user interface on the AirServer Connect 4K UHD. Moderator Mode is a new feature that was added in version 2.7...
What is the Remote Management and how do I enable it?
Updated on Mon, 4 Oct, 2021 at 3:42 PM
Note: This article refers to the older user interface on the AirServer Connect 4K UHD. The AirServer Connect 2 introduces a new user interface and a Device...
How can I connect AirServer Connect hardware to a wireless network?
Updated on Mon, 27 Sep, 2021 at 1:11 PM
Starting with version 2021.01.29, we enabled the onboard Wi-Fi to connect to a wireless network. Selected USB Wi-Fi adapters, for which support was added in...
How can I test network throughput with my AirServer Connect hardware?
Updated on Fri, 29 Jan, 2021 at 11:31 AM
When you are experiencing network-related issues, such as stuttering and glitching, while screen mirroring, it can be helpful to analyze network traffic to ...
How can I reset my AirServer Connect hardware?
Updated on Wed, 16 Nov, 2022 at 11:45 AM
TABLE OF CONTENTS Introduction New User Interface: Classic User Interface: Introduction There are a few methods available to reset the settings o...
Some devices are unable to see the built-in hotspot or mirror via Miracast
Updated on Thu, 28 Jan, 2021 at 11:30 AM
The AirServer Connect built-in hotspot might have selected a Wi-Fi channel that is part of the higher range of 5GHz channels (149-161), rather than just the...
I configured Miracast to request an on-screen PIN but my device connects without a PIN showing
Updated on Thu, 30 Sep, 2021 at 3:27 PM
Windows 10 devices have two methods to connect with Miracast: Standard or Direct Miracast: In this case the Windows 10 device connects to the Wi-Fi Direct...
Can I allow internet connectivity on the guest hotspot without allowing LAN access?
Updated on Fri, 29 Jan, 2021 at 1:13 PM
It is possible to configure the hotspot of AirServer Connect to prevent LAN access while still allowing connected devices to access the internet (Internet O...
AirServer Connect 4K UHD - Specifications Sheet
Updated on Mon, 1 Feb, 2021 at 4:40 PM
Below you can find the AirServer Connect 4K UHD specifications sheet. Video Outputs HDMI 2.0, VGA Output resolution Automatically selects pr...
When connected to the hotspot, I am unable to see AirServer as a Miracast destination
Updated on Wed, 27 Jan, 2021 at 10:48 AM
We have identified a problem with certain Android devices and computers with older wireless adapters (eg. Marvell AVASTAR 350N which is used in Microsoft Su...
How can I get AirServer Connect to automatically power on after a power failure?
Updated on Mon, 4 Oct, 2021 at 3:44 PM
All AirServer Connect 2 as well as AirServer Connect 4K UHD units that were shipped after March 2019, have this functionality enabled by default. If your u...
My screen is capable of displaying 4K 60Hz but only displays 4K 30Hz or 1080p. What can I do?
Updated on Mon, 27 Sep, 2021 at 10:14 AM
There can be several causes for your display not running at 4K 60Hz: Make sure you are using a capable high-speed HDMI cable (minimum HDMI 2.0). Make sur...
How do I update my device to the latest firmware version?
Updated on Wed, 5 May, 2021 at 3:35 PM
The default settings for the AirServer Connect include automatic updates. The device then checks for updates 10 minutes after startup and every 24 hours aft...
What is the difference between "Show your own guest network" and "Guest connectivity"?
Updated on Tue, 25 Jan, 2022 at 7:36 AM
TABLE OF CONTENTS Introduction Wi-Fi Hotspot Your personal Wi-Fi infrastructure or guest network Introduction With AirServer Connect Hardware you ...
How to restart and power off AirServer Connect device using API
Updated on Thu, 26 Sep, 2024 at 12:40 PM
With Version 2024.07.12 we added support for API. It is now possible to restart and shut down the device using API. Below is a guide on how to use the ...